GENERAL BOOKING CONDITIONS

  • The check-in time is 2:00 pm and the check out time is 12:00 pm.
  • A non-guaranteed booking is valid until 4:00 pm. If you plan on arriving late, please inform the Booking Department.
  • Guaranteed bookings

To make a guaranteed booking:
– please provide us with a credit card number, expiration date and name of the card holder or prepay 100% into the hotel’s bank account;
– in the case of companies, please authorise us to issue a VAT invoice without the recipient’s signature.

  • Free cancellation or changes in hotel booking until 2:00 pm on the day of arrival. A cancellation fee for the first night applies for each booking cancelled after 2:00 pm.
  • The price includes: VAT, access to the sauna, whirlpool and gym.
  • Depending on the offer, the price may include breakfast (PLN 45.00/per person). The terms and conditions of every offer are set out in detail in the booking system.
  • Buffet breakfast is served between 6:30 am and 10:30 am. Trade fair prices apply during the WOD-KAN Trade Fair and the Camerimage festival.
  • Children up to age 7 stay free when sharing their parents’ room. A PLN 70.00 surcharge applies to children aged 7-12 per extra bed.
  • The check-in time is 2:00 pm and the check out time is 12:00 pm.
  • Our reception is staffed 24/7.

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